Elite Leasing is now Miller Family Properties

Repair Responsibilities: Tenants Versus Landlord

As a renter, you are still be responsible for some repairs. Read on to discover what you need to take care of and when to report a maintenance issue to Miller Family Properties staff.

As a renter, you are responsible for making repairs caused by damage that you or your guests caused

As a tenant at Miller Family Properties, it is important to understand your responsibilities when it comes to maintaining the property you rent. While the landlord is responsible for most major repairs, there are some things that you are responsible for fixing, such as minor repairs and damage that you or your guests cause.


Here is a more detailed overview of tenant repair responsibilities at Miller Family Properties:


Minor Repairs

You are responsible for minor repairs that are simple and inexpensive, such as:

  • Changing light bulbs
  • Fixing leaky faucets
  • Unclogging drains
  • Replacing smoke detector batteries
  • Cleaning dryer vents


Damage Caused by You or Your Guests

You are responsible for damage that you or your guests cause to the property, such as:

  • Broken windows
  • Holes in the walls
  • Stains on the carpet
  • Damage to appliances or fixtures
  • Vandalism


Damage Caused by Your Misuse or Neglect

You are also responsible for damage that is caused by your misuse or neglect of the property, such as:

  • Flushing improper objects down the toilet
  • Overfilling the sink or bathtub
  • Using harsh chemicals on the floors or countertops
  • Leaving windows or doors open during a storm


The landlord is responsible for making repairs that are necessary to make the property safe and habitable. Be sure to contact the office immediately should issues like this arise.
Repairs that are Necessary to Make the Property Safe and Habitable

The landlord is responsible for repairs that are necessary to make the property safe and habitable, such as:

  • Fixing broken locks
  • Repairing heating and cooling systems
  • Exterminating pests
  • Repairing structural problems


If you are unsure who is responsible for a particular repair, you should always contact the Miller Family Properties office. You may also reference your New Tenant Manual. Click here to access the Tenant Manual digitally.


How to Submit a Maintenance Request

To submit a maintenance request, you can log in to your online tenant portal here or call the Miller Family Properties office during regular business hours. When submitting a maintenance request, be sure to provide as much detail as possible about the issue, including when you first noticed it and what steps you have already taken to try to fix it.


Miller Family Properties is committed to providing our tenants with a safe and comfortable place to live. By understanding your tenant repair responsibilities, you can help us to keep our properties in good condition and ensure that all of our tenants have a positive experience.

October 24, 2023
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